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Delivery and Returns Policy

Delivery Policy

UK Orders: If you order within the UK you will be able to select from free First Class Royal Mail delivery or next working day courier service at checkout. If you select courier service for your delivery please ensure that someone will be at the address to sign for the parcel. The courier will attempt to deliver three times. If your order has been delivered by Royal Mail, and a card has been left for you to collect the parcel from your local post office, please do so within the stated time or you will be liable to pay redelivery costs equivalent to the delivery cost from your original item if the item is returned to us. We advise ordering to a work address if possible.

EU Orders: We offer shipping across Europe, 1 or 2 Perplexus will be sent out with Royal Mail International delivery (these will be two seperate parcels). If you order 3 or more Perplexus these will be sent by courier service. We can offer faster delivery options such as Europe Express, if you would like a faster service to Europe please email us at contact@birando.co.uk and we will let you know the cost of this. If you want to order our products to a country that is not on the below list then please email or call us on +44 845 170 755 and we can organise this for you.

Country1 Perplexus2 Perplexus3+ Perplexus
Austria£8£16£22
Belgium£8£16£22
Denmark£8£16£26
France£8£16£22
Germany£8£16£22
Ireland£8£16£22
Italy£8£16£24
Luxembourg£8£16£22
Netherlands£8£16£22
Poland£8£16£24
Portugal£8£16£24
Sweden£8£16£26
Spain£8£16£24